Supplement FAQs & Knowledge Base

The liquid range includes Vitamin B12, two B Complex formulas, Liposomal Vitamin C, L-Arginine, Vitamin D3 + K2, and Lymphatic Support. Check each product page for its current formula, bottle size, and availability.

L-Arginine and Hair, Skin & Nails are available as capsules. Their serving sizes differ: three capsules for the L-Arginine blend and two capsules for Hair, Skin & Nails.

No; compare the ingredients and amount per labeled serving rather than the format alone. BASIC GREENS L-Arginine capsules and liquid drops, for example, contain different blends and different serving amounts.

The listed two-packs provide two bottles of the corresponding single-bottle formula, with the same amount per serving. A larger pack changes the total quantity, not the serving instructions.

Read the Supplement Facts and suggested use on your current bottle, then compare them with the product page and linked user guide. If a detail differs or is unclear, send support@basic-greens.com a photo of the label before measuring a serving.

B12 drops provide one B vitamin: 5,000 mcg of vitamin B12 per 1 mL serving. The B Complex formulas provide six B vitamins and have different B12 amounts, so they are separate products.

The B12 drops provide 5,000 mcg of vitamin B12 per 1 mL serving. The single 2 fl oz / 60 mL bottle contains 60 labeled servings.

The B12 drops use methylcobalamin. Check the Supplement Facts on your current bottle for the ingredient listing and amount.

The B12 drops are cherry flavored. The listed ingredients include natural flavor and stevia leaf extract.

The B12 two-pack contains two 2 fl oz / 60 mL bottles, for 120 labeled 1 mL servings in total. Each serving provides 5,000 mcg of vitamin B12.

The B12 product listing identifies the drops as vegan and non-GMO. These features apply to this formula; check each other product separately.

Vitamin B12 is an essential nutrient, but NIH guidance says B12 supplements do not improve energy or endurance in people who already get enough B12. Ask a healthcare professional about suspected deficiency rather than treating fatigue with a larger serving.

Both listed B Complex formulas contain B1, B2, B3, B6, folate (B9), and B12. Check the specific bottle because the nutrient amounts differ between the two formulas.

The red-label Liquid B Complex and burgundy-label Liposomal B Complex are different formulas, each in a 2 fl oz / 60 mL bottle with a 1 mL serving. Liposomal B Complex lists sunflower lecithin and 500 mcg B12 per serving; Liquid B Complex lists 30 mcg B12 and different B1, B2, and B6 amounts.

Liquid B Complex provides 30 mcg of methylcobalamin per 1 mL serving; Liposomal B Complex provides 500 mcg per 1 mL serving. Neither is the separate 5,000 mcg B12 product.

No; the current Supplement Facts list six B vitamins. Pantothenic acid (B5) and biotin (B7) are not listed in either of the two B Complex formulas.

Each listed B Complex bottle contains 2 fl oz / 60 mL and provides 60 labeled 1 mL servings. Follow the directions for the exact formula you purchased.

Both B Complex product listings identify their formulas as vegan and non-GMO. The Liposomal B Complex ingredient list includes sunflower lecithin.

No; 6,000 mg is the total vitamin C content across the single bottle. One labeled 2 mL serving provides 200 mg of vitamin C.

The labeled serving size is 2 mL, providing 200 mg of vitamin C as ascorbic acid. Measure the stated volume rather than assuming one full dropper equals one serving.

The single 2 fl oz / 60 mL bottle contains 30 labeled 2 mL servings. Its 6,000 mg total is the sum of those servings.

The two-pack contains two 2 fl oz / 60 mL bottles, for 60 labeled 2 mL servings in total. The amount per serving remains 200 mg of vitamin C.

The listing identifies vitamin C as ascorbic acid and lists water, glycerin, sunflower lecithin, and potassium sorbate. Consult your current bottle for the complete label.

The Vitamin C product listing identifies this liquid formula as vegan and non-GMO. These are product-specific features rather than a claim about the entire range.

No; 3,000 mg is the combined proprietary blend per three-capsule serving. It includes L-Arginine HCl, L-Arginine Alpha-Ketoglutarate (AAKG), and beet root powder; individual amounts are not separately listed.

The labeled serving is three capsules, so a 90-capsule bottle contains 30 servings. Follow the suggested use on the current label.

The two-pack contains two 90-capsule bottles: 180 capsules and 60 three-capsule servings in total. It contains the same blend per serving as the single bottle.

The blend lists L-Arginine HCl and L-Arginine Alpha-Ketoglutarate (AAKG), together with beet root powder. The 3,000 mg amount refers to the entire blend.

The L-Arginine listing identifies HPMC as the capsule-shell ingredient and also lists rice flour. Read the full ingredient list on your current bottle if you have a dietary restriction.

A 1 mL serving provides 60 mg of the combined L-Arginine HCl and glycine blend. It is not 60 mg of each ingredient, and individual amounts are not separately listed.

The 2 fl oz / 60 mL bottle provides 60 labeled 1 mL servings. This liquid formula is different from the three-capsule, 3,000 mg blend.

The L-Arginine liquid drops are listed as unflavored. Their other listed ingredients include water, glycerin, citric acid, and potassium sorbate.

The L-Arginine liquid product listing identifies this formula as vegan and non-GMO. Check the label for the complete ingredient list before use.

Each labeled serving provides 50 mcg (2,000 IU) of vitamin D3 and 85 mcg of vitamin K2 as MK-7. Confirm the serving volume in the suggested use on your current bottle.

The current D3 + K2 product listing is a 2 fl oz / 60 mL bottle. Use the label on your bottle to confirm serving volume and servings per container.

Use the volume specified on your current D3 + K2 label and the dropper's measurement markings. A full dropper is not a universal unit, and bottle volume alone does not establish the serving size.

The formula uses MCT oil as its base. The listed active nutrients are vitamin D3 and vitamin K2 as MK-7.

Vitamin K can interact seriously with warfarin; NIH advises discussing vitamin K intake with your healthcare provider. Consult your prescribing clinician before starting these K2-containing drops, and do not change medication or vitamin K intake on your own.

The proprietary blend lists elderberry, dandelion, echinacea, licorice root, calendula, and cleavers. Check the current label for the complete ingredient list.

No; 200 mg is the combined six-herb proprietary blend per 2 mL serving. The label does not give a separate amount for each herb.

The 2 fl oz / 60 mL bottle provides 30 labeled 2 mL servings. Measure the stated serving volume and follow your current bottle's directions.

The Lymphatic Support product listing identifies the liquid as vegan and non-GMO. Its other listed ingredients include water, glycerin, citric acid, and potassium sorbate.

This product is a dietary supplement and is not intended to diagnose, treat, cure, or prevent disease. Persistent or unexplained swelling should be assessed by a qualified healthcare professional rather than managed by increasing supplement intake.

The two-capsule serving provides 10,000 mcg of biotin. Review the label and any other supplements you use to understand your total biotin intake.

No; the formula contains bovine collagen, even though the capsules use a vegetable capsule shell. Choose based on the complete ingredient list, not the shell alone.

No; 1,100 mg is the combined proprietary blend that includes bovine collagen and botanicals. The individual amount of collagen is not separately listed.

The bottle contains 120 capsules, with a labeled serving of two capsules. That provides 60 servings per bottle.

The proprietary blend lists licorice root, pumpkin seed, hibiscus, amla, and horsetail alongside bovine collagen. Check your current bottle for the complete Supplement Facts.

Biotin supplements can interfere with some laboratory tests, including certain cardiac and hormone tests. Tell your healthcare professional and laboratory that you take this 10,000 mcg biotin formula, and follow their instructions before testing.

Review every label for overlapping nutrients before combining products, particularly B12, other B vitamins, vitamin D, and biotin. A qualified healthcare professional can assess the combination with your diet, medications, and health needs.

Supplements can interact with medicines, and the answer depends on the specific formula and medication. Ask your clinician or pharmacist and show them the full ingredient label before starting a new supplement.

Do not choose a serving for a child or during pregnancy or nursing based on an adult product page. Ask a qualified healthcare professional to review the specific formula and follow the bottle's warnings.

Check the serving volume on the specific bottle and use the dropper's measurement markings or an appropriate calibrated measure. Serving volumes differ across formulas; do not assume one full dropper is always 1 mL.

Follow the storage instructions on your current bottle and close the container securely after each use. Keep supplements out of children's reach and check the printed expiration date before use.

Do not use a product with a damaged or missing safety seal. Email support@basic-greens.com with your order details and, if possible, photos so we can review a refund or replacement.

Tracking information is provided when it becomes available after fulfillment. A newly created label may take time to show carrier scans; contact support@basic-greens.com if you need help with your order.

Yes; orders with multiple products may be fulfilled in separate packages. Review any shipment and tracking information provided for your order.

Check the delivery location and any carrier delivery details, then contact support@basic-greens.com with your order number. BASIC GREENS will help review the missing-delivery issue.

Email support@basic-greens.com with your order number, a description of the issue, and photos if possible. Do not use a damaged product or one with a compromised seal; we will review a refund or replacement.

Contact support@basic-greens.com as soon as possible after placing your order. Changes or cancellation may no longer be possible once the order has entered fulfillment.

For an order placed on basic-greens.com, contact BASIC GREENS at support@basic-greens.com even when Amazon fulfills it. For an Amazon marketplace purchase, include the order number and seller details so the correct support process can be identified.

No; we respond to refund or replacement requests within one business day or less, but the payment provider determines when an approved refund becomes visible. These are separate timelines.

Approved refunds are sent to the original payment method where possible. Your bank or payment provider determines when the funds appear in your account.

Replacements depend on stock availability and the circumstances of the request. Contact support@basic-greens.com so we can review the appropriate refund or replacement option.

Email support@basic-greens.com with your order number and a description of your question. BASIC GREENS handles customer support for orders placed on basic-greens.com, including orders fulfilled by Amazon. We respond to refund or replacement requests within one business day or less.

No. BASIC GREENS currently ships only within the United States. Available shipping options depend on your delivery address and are displayed at checkout.

We submit orders to Amazon for fulfillment within 1–2 business days after order and payment confirmation. Amazon then handles packing and shipment. This processing period is separate from delivery time. Please review any delivery estimate shown at checkout or in your order confirmation.

Available shipping options are displayed at checkout. Prime benefits apply only when a Prime-eligible purchase option is offered and used for your order. An Amazon Prime membership alone does not automatically provide faster or free shipping for a standard order on basic-greens.com.

Free shipping applies only when expressly offered for your order. Any applicable shipping charges are displayed at checkout before payment.

BASIC GREENS purchases include a one-year money-back guarantee. Contact support@basic-greens.com to request assistance. We may approve a refund or replacement without requiring a physical return. If we require a return covered by the guarantee, we provide a prepaid label or arrange the return at our expense. Please contact us before sending anything back.

For damaged, defective, incorrect, or undelivered items, we refund the affected product and the shipping charges attributable to it. For satisfaction returns or a change of mind, we refund the product purchase price; original shipping charges are not refundable unless required by law. We do not charge a restocking fee.

Yes. Opened supplements are not excluded from BASIC GREENS’ one-year money-back guarantee. Email support@basic-greens.com with your order number and describe the issue. We review requests individually and may approve a refund or replacement without requiring a physical return. Please contact us before sending anything back.

Two-day arrival is not guaranteed for standard orders. We submit your order to Amazon for fulfillment within 1–2 business days after order and payment confirmation. Amazon’s fulfillment and carrier delivery take additional time. Follow any delivery estimate expressly offered for your specific order at checkout.

BASIC GREENS pays for return shipping when we require a physical return covered by our one-year money-back guarantee. We provide a prepaid return label or arrange the return at our expense. Contact support@basic-greens.com before mailing anything back or paying for postage.